by Andrea | Apr 5, 2010 | Customer Service, Marketing Strategies, Relationship Marketing
As the speed of business and commerce seem to be going faster and faster, it just might be time to slow down a minute and make sure you have a happy customer. Providing excellent customer service is not hard or difficult, yet people seem to struggle in really giving...
by Andrea | Feb 18, 2010 | Customer Service, Relationship Marketing
Customer relations begin and end with effective communication. There is no getting around the fact that every word, spoken or written, by a company is the cornerstone of that company’s success. Effective Business Communication: Why Is It So Important? Businesses...
by Andrea | Jun 3, 2009 | Relationship Marketing
Here are some easy to implement Relationship Marketing tips that will help you grow your business: Listen to your customers and Respond to their needs – Give Them What They Want. This can be accomplished by having direct conversations or by visiting forums and...
by Andrea | Jun 2, 2009 | Relationship Marketing
When it comes to marketing budgets, small businesses are generally at a great disadvantage when competing against larger companies. So while small businesses may not have nearly the budget to cover advertising and marketing expenses as larger companies, small...
